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6 Reasons IT Teams Prefer DisplayLink® Docks

Nov 29, 2023

By Ben Hall

In the modern workplace, efficiency and productivity are the twin pillars upon which organizations thrive. In the aftermath of the Covid-19 pandemic, offices have become more flexible — embracing a blend of in-office, home, and on-the-go locations. The need for versatile workstations with seamless connectivity has grown, pushing IT professionals to turn to innovative solutions that streamline operations and ensure positive worker experiences.

DisplayLink Universal DockingDisplayLink, a Synaptics technology, is a software and hardware solution that simplifies the connection of multiple displays and peripherals to a single host device, such as a laptop or desktop computer. The technology effectively expands your workspace, transforming a single-screen setup into a multi-monitor workstation. What sets DisplayLink apart is its universal compatibility, user-friendly setup, and ability to drive an unmatched array of display configurations.

It’s this versatility that saw DisplayLink dock sales surge dramatically during the pandemic when IT teams realized they needed to deploy foolproof and extensively tested devices for people stuck working from home.

Elevating the Enterprise: IT Teams Love DisplayLink
In a May 2023 survey, a Net Promoter Score® (NPS) was used to measure the experience IT professionals had with the various docking solutions they deployed. An NPS metric asks respondents to rate the likelihood that they would recommend a product to a friend or colleague. Across IT managers in both small & home offices and large Enterprises, there was a significantly higher level of satisfaction in those deploying DisplayLink docks (in SOHO, a 65-point advantage; and in large Enterprises, a 29-point advantage).

But why is DisplayLink so popular? Here are the top 6 reasons IT teams prefer working with DisplayLink docks.

1. Universal Compatibility — It just works!
DisplayLink technology is compatible with a wide range of devices and operating systems. Whether you're working with Windows, macOS, Chrome OS, Linux, or even Android, DisplayLink docks are designed to seamlessly integrate into your existing infrastructure. This versatility simplifies the IT professional's job, as they can deploy docks across different departments, locations, and teams without worrying about compatibility issues.

2. WFH & Hot-Desk Ready
Today's workforce relies more and more on remote and hybrid work setups. To support these evolving work styles, IT professionals require effortless, flexible solutions. A single docking system that simplifies the connection between remote workers and corporate offices while accommodating in-office shared desk set-ups for Windows, Apple, Chromebook, and Linux users, streamlines IT deployment and saves time, money, and resources. This adaptability also guarantees employee productivity, regardless of their location.

3. Cost-Effective Scaling
Scalability is a crucial consideration for IT professionals when deploying technology across an organization. The ability of DisplayLink technology to work with existing PCs, monitors, and peripherals — even legacy devices — allows businesses to scale their workstation setups without breaking the bank, making it an attractive choice for organizations of all sizes.

4. User Satisfaction
The success of any IT deployment is often measured by the satisfaction level of employees. Along with streamlining operations, DisplayLink technology enhances productivity by providing employees with the tools they need to excel in their roles. Able to connect to anywhere from a single monitor to four extended displays in a range of landscape or portrait configurations, DisplayLink-enabled desks can be tailored to meet the varied needs of a company’s departments and skill sets, resulting in happier and more satisfied employees.

5. Reliability
DisplayLink technology is tested against operating system builds from all key players to ensure flawless operation. Ecosystem compatibility is confirmed by extensive interoperability testing across computing devices from leading PC makers, CPU, and GPU platforms from Intel, AMD, and NVIDIA, and a large (and constantly updated) repository of over 600 monitors. Many DisplayLink docks are also put through the rigorous testing and compliance requirements of the DisplayLink Certification program to ensure the highest levels of quality and reliability. Docks that pass certification are eligible to carry the famous DisplayLink “Plug and Display” logo — the world’s most recognized mark of universality in docking.

To top it off, there’s a vast support and knowledge base where you can find answers to commonly asked questions and, in the event you do encounter problems, quickly find a solution. For IT pros, this means that when they deploy DisplayLink docks, their colleagues are much less likely to have issues and, if they do, are much more likely to find a fix — fast.

6. Future Proof
Like all of us, IT teams work to tight budgets. No one wants to buy technology that’s out of date a year or two later. DisplayLink technology is designed to adapt to evolving display standards and user needs. As IT professionals plan for the future, they appreciate the technology's ability to keep pace with changing requirements. This future-proofing ensures that organizations can continue to benefit from DisplayLink technology as their IT ecosystems evolve.

One of the ways they do this is the software driver that’s required for DisplayLink docks. As a bridge between the PC’s operating system and the DisplayLink-enabled dock, the driver provides a crucial advantage by enabling seamless software updates that cater to the evolving needs of end users. With easy driver updates, users benefit from ongoing improvements, bug fixes, and hardware and software compatibility enhancements. This ensures that the DisplayLink dock can adapt to changing system requirements, support new features, and maintain optimal performance over time.

As we continue to embrace new ways of working and rely on technology to drive our organizations forward, DisplayLink stands as an example of how innovation can simplify and improve the IT professional's world. With the power to connect, create, and collaborate more efficiently and productively, DisplayLink technology is ideally suited to today’s increasingly flexible Enterprise workspaces.

Check out DisplayLink docks that have been certified to carry the Plug and Display logo.

About the Author

Ben Hall

Ben Hall
Director, Strategic Communication & Analysis

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